Communication Skills Training & Development
�Conflict Resolution - Stress Management -�Health &�Wellness
Healthy�Relationships - Couples and Family�Communications

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Frequently Asked Questions
Q: What is The Language of�Solutions ?

A: It is an innovative training program developed by psychotherapist and educator Ellen Anmuth. Featuring a unique
4-Step Model in the form of a pathway, the program includes both a lecture segment and one-on-one, experiential coaching of the model. Participants learn information and skills to:

  1. master a technique for rapid, solution-focused communication and/or conflict resolution,�and
  2. swiftly and effectively transform�complex thoughts and intense emotions�that often explode within us in response to stress into calm, clear solution focused alternatives.
Q: What does it do?

A: It functions as a multipurpose educational experience, teaching skills and techniques for:

  1. resolving conflict swiftly and communicating clearly;
  2. rapidly and effectively dealing with painful or draining emotions, such as anger, sadness, anxiety, and guilt;
  3. facilitating grief and bereavement after death or loss, and
  4. helping to resolve past issues or to achieve current goals.

In summary, it is a flexible, comprehensive, extraordinary method for wellness, improved communication, stress management and enhanced personal and professional development. Since the teaching is individualized, participants can decide which of the 4 purposes to focus on.

Q: Who is this training program for?
A: Its range, scope and method are designed to be flexible and adaptable for use in both personal and professional settings. Individuals, couples, families, groups, educational institutions and corporations will all find tremendous value in this powerful, life transforming experience.
Q: When is the best time to take it?
A: Take it anytime. Even if you're feeling good, take it for wellness and prevention in the event something stressful might occur (e.g., relationship conflict, work pressures or health issues). If you're currently under stress, take it now.
Q: How is the program structured?

A: Two versions of the program are offered:

  1. The Basic Program
    2 to 3 hours�/ select handouts provided
  2. The Comprehensive Program
    4 to 6 hours�/ 30 page workbook provided

Participants can select individual trainings in person or via private telephone teaching sessions. Group trainings can be taken by friends, couples, parents and children, or extended families. Corporate trainings are designed after evaluating a company's specific needs. In all cases, the program includes both lecture and experiential coaching of the 4-Step Model. Follow-up practice sessions are optional, yet encouraged.

Q: What are the potential benefits?

A: The potential is infinite when one learns to handle feelings and communicate in a diplomatic, clear, solution focused manner. Commonly reported benefits include dramatic reduction in levels of both emotional and somatic (physical) distress upon completing the 4-Step Model. The Language of� Solutions Training Programs and Workshops have the potential to reduce stress related illness, improve health and feelings of wellbeing, heal past trauma, increase workplace productivity, and create more fulfilled and harmonious relationships. Specific health issues such as weight loss, anxiety, and stress related medical conditions, for example, may be helped with this program. Obvious benefits for marriages and families are the reduction of conflict and divorce and enhanced parenting skills, which lead to the improved mental health of children.

In business settings, the benefits for employers and employees are multifaceted. Rapid resolution of interpersonal conflict leads to enhanced productivity by eliminating inefficiency. In addition, communication and stress management skills applied to the workplace can be easily transferred to the home setting. Individuals who reduce their stress at home have fewer sick days, absenteeism, and less utilization of medical insurance for stress related physical or emotional complaints. These factors clearly improve the financial picture for an organization or corporation.

Q: What have program graduates said?

A: Words of endorsement from doctors, nurses, therapists, attorneys and human resource professionals have highlighted the value and depth of this training:

"We are certain that almost anyone in any field, especially professionals working in teamwork arenas, will benefit. This information truly has shown how people can communicate their needs and manage their feelings more effectively."
K. Shames, Ph.D., RN, HNC and R. Shames, M.D., Boca Raton, FL.

"I highly recommend Ellen and her training workshop for any and all groups, large or small. Her workshop is guaranteed to improve communication in both business and personal situations. No matter who you are, or what you do, Ellen's program can help you."
M. Zevin, Attorney, Coconut Creek, FL

"What a gift to humanity if everyone could communicate with such honesty, clarity and compassion."
M. Cox,� Human Resource V. P.�, Fort Lauderdale, FL

"Thank you. This is very valuable. Can't wait to try it more!"
C. Hainline, RN, Broward County, FL

Q: Who is the Program Director and how do I find out more?

A: Ellen Anmuth's 25 years' experience as a Psychotherapist, Educator, Genetic Counselor, Assistant Professor of Family Medicine, and Corporate Consultant inspired her to develop this multi-purpose program for improved communication and wellness which can be used in a variety of personal and professional applications.


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The Language of Solutions � is an educational training program for individuals, couples, families,
groups and corporations, taught by Ellen Anmuth, an Educator and Licensed Psychotherapist.
� Copyright 2003 The Language of Solutions , All rights reserved� 561-241-1014